About 25 minutes to set up · claude.ai only

Write pre and post care sheets people actually read

Today

It is nine at night and someone treated this afternoon is texting the after-hours line about swelling that was always going to happen, because the sheet they left with is a wall of small type nobody reads in the parking lot.

With Claude

You have one clean page per treatment in your own words, with a what is normal section that heads off the calls that were never urgent and a call us right away section specific enough to catch the ones that are.

The prompt

Paste this into claude.ai and replace anything in brackets.

You are writing pre-treatment and post-treatment care instructions for a med spa. These are general instructions for a treatment type, not advice for any specific person, and a licensed provider or the medical director will review and approve them before any patient receives them.

Absolute rules:
- Do not state or imply how well the treatment works, how long results last, or that results are guaranteed.
- Do not include dosing, unit counts, product selection, or injection technique.
- Use only the guidance I give you below. If a common instruction seems to be missing, list it at the end under Questions for the provider instead of adding it to the sheet yourself.

Treatment:
[name it, for example neuromodulator injections, hyaluronic acid filler, microneedling, chemical peel, laser resurfacing, IPL, laser hair removal, body contouring, or a facial]

What we tell people before treatment:
[what to avoid and for how long, what to do the morning of, arrival instructions, anything about medications or supplements the provider approves saying, anything about alcohol, sun, or exercise]

What we tell people after treatment:
[activity limits and for how long, sleeping position, sun and heat, skincare and when to resume it, makeup, what discomfort is expected, what you tell people to do about it, and how long redness or swelling usually runs in your own words]

What we want them to call us about right away:
[list exactly what you say out loud, in your own words]

Practice details:
[practice name, phone number, after-hours instructions, hours]

Produce one page at an eighth grade reading level in this structure:
1. Before your appointment, as a checklist with time frames
2. The day of your appointment
3. The first 24 hours
4. Days two through seven
5. What is normal, written plainly enough that nobody calls about it at night
6. Call us right away if, as a short list of specifics
7. Your next appointment

Then add a final section titled Questions for the provider, listing anything you were unsure about or anything I left out. Do not fill those gaps yourself.

What to skip in med spas and aesthetics practices

  • Claims about how a treatment works. Neuromodulators are prescription drugs and most injectable fillers are regulated as medical devices, so promotional claims about them have to be truthful, consistent with the approved labeling, and substantiated by evidence you already hold before the ad runs. The FTC treats guaranteed results and risk free as deceptive, and a testimonial showing a standout outcome needs a disclosure that it is not typical. Claude has no idea what your evidence file supports and it will write a confident efficacy claim if nothing stops it, which is why every prompt above tells it to hand that sentence back to you. Your medical director approves any statement about results, safety, duration, or who is a candidate before it appears anywhere.
  • Before-and-after imagery and any patient photo. An identifiable patient image is protected health information, and using it in marketing requires a specific HIPAA authorization that names where it will run, not a line buried in a treatment consent, and cropping the face does not reliably de-identify a photo. Separately, claude.ai on Free, Pro, Max, and Team cannot process protected health information at all. Anthropic's BAA covers HIPAA-ready services such as an Enterprise organization where the Primary Owner has activated HIPAA compliance and accepted the BAA, plus the first-party API, and Anthropic states that Team and individual plans cannot enable HIPAA. Keep photos, chart exports, and patient names out of the chat window, and handle the authorization paperwork with your own counsel.
  • Treatment decisions and anything touching dosing. Claude is not a medical device and is not cleared for diagnosis. It does not decide whether someone is a candidate, which product to use, how many units to place, where to place them, how to handle a contraindication, or what to do when something goes wrong. Those belong to the licensed provider treating that person, under your medical director. Claude helps you explain a plan a provider already made and write the material around it.

Want all 4 workflows for med spas and aesthetics practices in your inbox?

Every prompt on this page plus the rest, so you still have them on Monday. One email, then four short ones on making it stick. Unsubscribe any time.

Or answer four questions and Claude writes three workflows for your specific business rather than the industry generally.

Before you try it

More for med spas and aesthetics practices

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